Exquisite Artistry.
Unrivaled Elegance.

Leti's Saloon ("we", "us") respects your privacy and processes personal information in line with South Africa's Protection of Personal Information Act (POPIA). This policy explains what we collect through this website and why.

1. Who is responsible

Leti's Saloon is the responsible party for personal information collected through this website. Contact us on WhatsApp or phone: 062 639 6812.

2. What we collect

• Your name and phone number
• The service, specialist, date and time you request
• Anything else you choose to send us in a WhatsApp message

3. How we use it

• To arrange, confirm and manage your appointment
• To answer your questions
• To tell you about VIP Club benefits, only if you asked to join

4. How booking requests are sent

The booking form does not store your details on this website. It prepares a WhatsApp message that you send yourself. Once you send it, WhatsApp's own terms and privacy policy apply to that message.

5. Sharing

We do not sell your personal information. We only share it where it is needed to provide our service (for example through WhatsApp) or where the law requires us to.

6. Third-party services on this site

This website loads fonts, icons and code libraries from third-party providers (such as Google Fonts and content delivery networks). These providers may receive technical information such as your IP address when your browser loads those files.

7. Keeping your information safe

We keep your information only as long as we need it for bookings and client care, and take reasonable steps to protect it from loss, misuse and unauthorised access.

8. Your rights

Under POPIA you may ask us to confirm what personal information we hold about you, correct it, or delete it, and you may object to us processing it. Message us on WhatsApp to make a request. If you are not happy with how we handle your information, you may lodge a complaint with the Information Regulator (South Africa).

9. Changes

We may update this policy from time to time. The latest version is always available on this website.

By using this website or booking with Leti's Saloon, you agree to these terms.

1. Bookings

Booking requests made through this website or WhatsApp are not confirmed until Leti's Saloon confirms them by reply. We may suggest another time if your preferred slot is unavailable.

2. Prices and the estimator

Prices marked "from" are starting prices. The final price depends on the service, hair length and condition, products used and any extras, and will be confirmed before your service begins. The service estimator is a guide only and is not a quote.

3. Cancellations and rescheduling

Please give us as much notice as possible on WhatsApp if you need to cancel or reschedule. Repeated late cancellations or missed appointments may affect future bookings. If a deposit or cancellation fee applies, we will tell you when your booking is confirmed.

4. Your health and allergies

Please tell us about any allergies, skin or scalp sensitivities before your service so we can look after you safely.

5. Your satisfaction

If you are unhappy with your service, tell us as soon as possible so we can try to put it right.

6. Website content

The Leti's Saloon name, logo, photographs and written content belong to Leti's Saloon and may not be copied or reused without permission. This website is designed and powered by 3RROR STUDIO.

7. Liability

We take care to keep this website accurate, but it is provided as is and information such as prices and availability may change. Nothing in these terms limits your rights under the Consumer Protection Act.

8. Governing law

These terms are governed by the laws of the Republic of South Africa.

9. Contact

Questions about these terms? WhatsApp or call 062 639 6812.